Breakage / Shortage (4)

When you receive a damage product or a product is short-delivered

What do I do when I receive my package and some of the products are Damaged?

Modified on Fri, 18 Oct, 2024 at 10:12 AM
What do I do when I receive my order and it is incomplete / products are missing?

Modified on Wed, 28 Aug, 2024 at 2:18 PM
How long does it take for "Damaged upon Delivery" claims to be investigated?

Modified on Tue, 26 Mar, 2024 at 7:55 AM
Customer did not note damage upon receipt - now wants to claim

Modified on Thu, 17 Jul at 4:47 PM