If you placed an online order but did not process a payment there is no reason for you to cancel an order, only paid orders are processed and need to be cancelled before collection or shipment.
If you made a payment and want to cancel an order you can cancel your order by sending an email to [email protected]
After submitting your cancellation, we will send you a confirmation message to the email address on your account.
Please take note of our Returns Policy when cancelling an order and requesting a refund.
You can get in touch with us:
Landlines: 012 653 4513/ 012 653 7936 /012 653 5771
Email: [email protected]
Or visit our Contact Us page.
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